[ABOFA] (“we,” “us,” or “our”) is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal data in accordance with the Jordanian Personal Data Protection Law (PDPL) No. 24 of 2023. By using our website, you consent to the practices described here. [1, 2, 5, 6]
2. Information We Collect
We collect information you provide directly to us, including:
Identity Data: Full name, gender, and nationality.
Contact Data: Email address, phone number, and physical address.
Financial Data: Payment details and transaction history (processed via secure, encrypted channels).
Technical Data: IP address, browser type, and usage patterns collected via cookies. [5, 7, 8, 9, 10]
3. Purpose of Data Processing
We use your data to:
Process and deliver your orders.
Communicate with you regarding updates or inquiries.
Improve our website functionality and user experience.
Comply with legal and regulatory obligations in the Hashemite Kingdom of Jordan. [1, 7, 8, 11, 12]
4. Lawful Basis for Processing
We process your data based on:
Your Consent: Obtained when you register or make a purchase.
Contractual Necessity: To fulfill your orders.
Legal Obligation: As required by Jordanian law (e.g., tax or anti-fraud regulations). [1, 2, 3, 8, 13]
5. Data Disclosure
We do not sell your personal information. We may share your data with: [10, 14]
Service Providers: Delivery companies and payment gateways.
Regulatory Authorities: When required by law or to protect our legal rights. [7, 11]
6. Data Security & Retention
We implement industry-standard technical and organizational measures, such as SSL encryption, to protect your data. We retain your personal information only as long as necessary for the purposes outlined or as required by law (typically a minimum of five years for financial records). [1, 10, 15]
7. Your Rights
Under the PDPL, you have the right to:
Access: Request a copy of the data we hold about you.
Rectify: Ask us to correct inaccurate or incomplete information.
Erase: Request the deletion of your data when it is no longer needed.
Withdraw Consent: Revoke your permission for us to process your data at any time. [13, 15]
8. Contact Us
For any questions regarding this policy or to exercise your rights, please contact us at:
Email: [Insert Email Address]
Address: [Insert Business Address in Jordan] [16]
Important Notes for Implementation
Language: For local compliance and accessibility, it is highly recommended to provide this text in both Arabic and English.
Cookies: If you use tracking tools like Google Analytics, ensure you have a separate “Cookie Policy” or a section explicitly detailing their use.
Consent Checkbox: On your checkout or registration page, include a mandatory checkbox stating: “I have read and agree to the [ABOFA] Privacy Policy”. [3, 8, 15]
